These Terms & Conditions (“Terms”) outline the agreement between Printed Pints (“we”, “us”, “our”) and
the customer (“you”, “your”) for the hire and use of our pint-printing machines and services.
By booking with us, you agree to the following:
1. Booking & Refund Policy
- To secure your booking, a deposit is required at the time of confirmation.
- Deposits are non-refundable, as they cover preparation and reserve your date exclusively.
- The remaining balance is payable on the day of your event, or earlier if preferred.
- Postponements are possible: deposits can be transferred to a new date within 12 months, subject to availability.
2. Pricing & Payment
- All prices are clearly stated at the time of booking and confirmed in writing.
- Payments can be made via bank transfer or other methods agreed in advance.
- Full payment must be received before or at the time of machine collection/delivery.
3. Use of Equipment
- The machine is designed for use on foam-topped drinks or edible surfaces.
- Guests can upload photos or use preloaded designs, provided they are suitable for printing.
- You are responsible for using the machine safely and respectfully.
- Any damage caused to the machine while in your possession may incur charges.
4. Delivery, Collection & Setup
- Delivery, setup, and collection times will be confirmed in advance.
- Our team ensures the machine is fully operational before leaving the venue.
- Collection must occur at the agreed time unless otherwise arranged.
5. Cancellations
- Deposits are non-refundable in the event of cancellation.
- For postponements, deposits can be transferred per the policy above.
- If we cannot fulfil your booking due to unforeseen circumstances, a full refund will be issued.
6. Liability
- Printed Pints is not liable for any indirect, incidental, or consequential damages from using the machine.
- While we take every precaution to ensure reliability and quality, technical issues beyond our control (e.g., power outages, venue restrictions) may occur.
- Total liability is limited to the amount paid for the booking.
7. Data & Media
- Photos and designs uploaded by guests are used only for printing at your event.
- All media will be permanently deleted after the event.
8. Acceptance of Terms
- By confirming your booking with Printed Pints, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.